Wish Serrano Resort | Hotel in Gramado

| 8.7 (1684 Reviews) |   Pet Friendly  6 Bathrooms  23 Guests
Planalto Hotel | Wish Serrano Resort

Hotel in Planalto, Gramado

Located in Gramado, 656 feet from Gramado Bus Station, Wish Serrano Resort features accommodations with a bar, private parking, a garden and a spa and wellness center. Featuring a restaurant, the property also has an outdoor swimming pool, as well as an indoor pool and a fitness center. The accommodations offers a 24-hour front desk, room service and currency exchange for guests. The comfortably furnished rooms are fitted with a flat-screen TV with satellite channels. At Wish Serrano Resort, rooms come with air conditioning and a private bathroom. A buffet breakfast is available each morning at the accommodations. Wish Serrano Resort offers a children's playground. You can play billiards, table tennis and tennis at the hotel, and the area is popular for hiking. Guests can rent a bike or a car to explore the area, make use of the business center, or read the newspapers available on site. Popular points of interest near Wish Serrano Resort include Saint Peter's Church, Mini Mundo and Festivals Palace. The nearest airport is Hugo Cantergiani Regional, 23 mi from the accommodations, and the property offers a paid airport shuttle service.

Wish Serrano Resort is located in Gramado.

This 120 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Pet Friendly, Pool, and several others. This is a 5 star rated property and has over 1684 reviews with the average score of 8.7 . Coming to Gramado and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 120 Bedrooms Hotel if you want to learn more about this place in Gramado. These details are authentic, as they are provided by our partner, booking.com.

This Wish Serrano Resort in Gramado is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Wish Serrano Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Coffee house on site
  • Kids' meals
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Accessible parking
  • Parking garage
  • Parking on site
  • Private Parking
  • Parking
Accessibility
  • Visual aids (Braille)
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
  • Raised toilet
Activities
  • Kids' club
  • Steam room
  • Fitness classes
  • Locker rooms
  • Pool table
  • Beauty services
  • Spa lounge/Relaxation area
  • Massage
  • Spa/Wellness packages
  • Tennis equipment
  • Hiking
  • Bingo
  • Spa
  • Fitness
  • Karaoke
  • Movie nights
  • Indoor pool
  • Themed dinners
  • Game room
  • Fitness center
  • Hot tub/Jacuzzi
  • Tennis court
  • Playground
  • Indoor pool (year-round)
  • Walking tours
  • Archery
  • Sauna
  • Turkish/Steam Bath
  • Evening entertainment
  • Yoga classes
  • Spa facilities
  • Temporary art galleries
  • Ping-pong
  • Happy hour
  • Entertainment staff
Entertainment
  • Indoor play area
General
  • Non-smoking rooms
  • Heating
  • Elevator
  • Family rooms
  • Designated smoking area
  • Air conditioning
  • Safe
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Chapel/Shrine
  • Pet friendly
Guest Services
  • Pet bowls
  • Tour desk
  • Room service
  • Daily housekeeping
  • Shuttle service
  • Airport shuttle
  • Babysitting/Child services
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Valet parking
  • Dry cleaning
  • Baggage storage
  • Pet basket
  • Laundry
  • Concierge
  • Hair/Beauty salon
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Picnic area
  • Garden
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Key card access
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Process in place to check health of guests
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available
Spa
  • Rooftop pool
  • Pool with view
  • Swimming pool
  • Heated pool
  • Shallow end
  • Beach chairs/Loungers
  • Kids' pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

Please note that only one dog is allowed per apartment. the property can only accept dogs weighing less than 10 kg and measuring up to 16 in from paws to shoulders, at a cost of brl135.00 per night. in addition, a vaccination card must be presented upon arrival, please note that early check-in or late check-out is available at this property and is subject to availability, guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in. we emphasize that the contracted daily rate covers 24 hours, with check-in from 2:00 pm and check-out by 12:00 pm. the interval of up to 3 hours between guest departure and arrival is provided for in mtur ordinance 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.15
Location:
9.48
Staff:
9.13
Facilities:
8.79
Comfort:
9.09
Cleanliness:
9.09
Daniel
Sep 20, 2025 07:00:00 AM
Review Score:   7
Brazil
Reviewer Type: Couple
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Premier Room
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Towels, Shower, Free toiletries, Shampoo, Toilet

General

Smoke Alarm, Heating, Key card access, Lockers, Fan, Safe, Tile/Marble floor, Fire extinguisher, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Exclusive services

Free gym access
Family Room
Room Type: Family
Room Size: 33 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Towels, Shower, Free toiletries, Shampoo, Toilet

General

Interconnecting room(s) available, Smoke Alarm, Heating, Key card access, Lockers, Fan, Safe, Tile/Marble floor, Fire extinguisher, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 36 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Junior Suite

Food & Drink

Minibar

Bathroom

Toilet, Slippers, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Towels, Shower, Spa tub, Bathtub, Free toiletries, Shampoo, Bathrobe

General

Smoke Alarm, Heating, Key card access, Lockers, Fan, Safe, Tile/Marble floor, Fire extinguisher, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Sofa, Desk, Sitting area

Bedroom

Walk-in closet, Wardrobe or closet, Linens

View

Garden view

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Exclusive services

Free gym access
Standard Room - Annex
Room Type: Triple
Room Size: 23 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Towels, Shower, Free toiletries, Shampoo, Toilet

Media & Technology

TV, Flat-screen TV, Telephone

General

Smoke Alarm, Key card access, Heating, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Wardrobe or closet, Linens

Room Amenities

Socket near the bed

Exclusive services

Free gym access
Premier Room with Balcony
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Premier Room with Balcony

Food & Drink

Minibar

Bathroom

Conditioner, Toilet paper, Body soap, Hairdryer, Towels, Shower, Free toiletries, Shampoo, Toilet

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

General

Smoke Alarm, Heating, Key card access, Lockers, Trash cans, Air conditioning

Outdoors

Balcony

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room Amenities

Socket near the bed
Junior Suite with Balcony
Room Type: Suite
Room Size: 36 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Toilet, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Towels, Shower, Spa tub, Bathtub, Free toiletries, Shampoo, Bathrobe

General

Smoke Alarm, Heating, Key card access, Lockers, Fan, Safe, Fire extinguisher, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Walk-in closet, Wardrobe or closet

View

Garden view, View

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow
Executive Suite
Room Type: Suite
Room Size: 65 m2
1 Sofa bed Bed
1 Twin bed(s) Bed
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Toilet, Conditioner, Toilet paper, Body soap, Private bathroom, Hairdryer, Towels, Shower, Spa tub, Bathtub, Free toiletries, Shampoo, Bathrobe

General

Smoke Alarm, Heating, Key card access, Lockers, Fan, Safe, Fire extinguisher, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Sofa, Desk, Sitting area

Bedroom

Walk-in closet, Wardrobe or closet

View

Garden view, View

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Hypoallergenic pillow
Check Hotel Availability
Nightly rates from:
USD274
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