Moon Palace The Grand Cancun All Inclusive | Resort in Cancún

| 8.3 (333 Reviews) |  9 Bathrooms  34 Guests
Cancun Resort | Moon Palace The Grand Cancun All Inclusive

Resort in Cancun, Cancún

Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property.

Moon Palace The Grand Cancun All Inclusive is located in Cancún.

This 1153 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, TV, and several others. This is a 5 star rated property and has over 333 reviews with the average score of 8.3 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 1153 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace The Grand Cancun All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace The Grand Cancun All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Kids' meals
  • Restaurant
  • Coffee house on site
  • Wine/Champagne
  • Snack bar
  • Bar
  • Fruit
  • Breakfast in the room
Parking
  • Private Parking
  • Parking
  • Accessible parking
  • Parking on site
  • Free parking
Activities
  • Hand massage
  • Spa/Wellness packages
  • Fitness classes
  • Foot massage
  • Tennis court
  • Haircut
  • Body scrub
  • Spa facilities
  • Hairstyling
  • Body wrap
  • Neck massage
  • Sauna
  • Massage chair
  • Manicure
  • Body treatments
  • Back massage
  • Fishing
  • Happy hour
  • Golf course (within 2 miles)
  • Water park
  • Cycling
  • Game room
  • Facial treatments
  • Hair coloring
  • Personal trainer
  • Playground
  • Beach
  • Live music/Performance
  • Full-body massage
  • Tour or class about local culture
  • Ping-pong
  • Cooking class
  • Fitness center
  • Pool table
  • Snorkeling
  • Entertainment staff
  • Live sports events (broadcast)
  • Mini golf
  • Kids' club
  • Hair treatments
  • Nightclub/DJ
  • Locker rooms
  • Aerobics
  • Spa
  • Private beach area
  • Makeup services
  • Couples' massage
  • Beauty services
  • Bike tours
  • Bowling
  • Hot tub/Jacuzzi
  • Steam room
  • Head massage
  • Tennis equipment
  • Fitness
  • Pedicure
  • Massage
  • Yoga classes
  • Evening entertainment
  • Spa lounge/Relaxation area
  • Horseback riding
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Indoor play area
General
  • Elevator
  • Facilities for disabled guests
  • Safe
  • Chapel/Shrine
  • Wifi in all areas
  • Non-smoking rooms
  • Family rooms
  • Air conditioning
  • Designated smoking area
Guest Services
  • Airport shuttle
  • Business center
  • Car rental
  • Ironing service
  • Daily housekeeping
  • Babysitting/Child services
  • ATM on site
  • 24-hour front desk
  • Hair/Beauty salon
  • Baggage storage
  • Meeting/Banquet facilities
  • Tour desk
  • Valet parking
  • Suit press
  • Shuttle service (additional charge)
  • Private check-in/out
  • Currency exchange
  • Dry cleaning
  • Fax/Photocopying
  • Lockers
  • Room service
  • Express check-in/out
  • Shuttle service
  • Airport shuttle (additional charge)
  • Laundry
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Terrace
  • Garden
Security/Safety
  • Key card access
  • Smoke alarms
  • 24-hour security
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Face masks for guests available
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Swimming pool toys
  • Heated pool
  • Rooftop pool
  • Beach umbrellas
  • Fenced pool
  • Pool with view
  • Swimming pool
  • Pool bar
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. , in an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. if this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in. , guests who book four nights or more will get $250 usd in resort credit. a 16% service fee applies to services paid with resort credit wich can be used on spa, golf, tours, romantic dinner, and other selected services. , maximum spa credit allowed to redeem $82 usd. other terms and conditions may apply. , please note that any other special requests are subject to availability and additional charges may apply. , all promotional benefits are subject to change or may be suspended at any time without prior notice. , these promotions are not transferable to guests in other rooms. information is subject to change without previous notice. other terms and conditions may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 1230050337

Reviews

Value for money:
7.83
Location:
8.48
Staff:
8.25
Facilities:
8.71
Comfort:
8.65
Cleanliness:
8.45
Jonathan
Jan 25, 2026 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Towels, Bathrobe, Bathtub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Lower sink, Entire unit wheelchair accessible, Raised toilet, Adapted bath, Roll-in shower, Upper floors accessible by elevator, Emergency cord in bathroom, Shower chair, Toilet with grab rails

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Swim Up Suite Garden View
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Grand Swim Up Suite Garden View

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Towels, Bathrobe, Bathtub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Patio, Private pool, Balcony, Terrace

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Alarm clock

View

Pool view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Family Suite Garden View
Room Type: Family
Room Size: 154 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Family Suite Garden View

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Towels, Bathrobe, Bathtub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Trash cans, Air conditioning

Media & Technology

Game console, TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Dining area, Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Alarm clock

View

Pool view, Garden view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Presidential Suite
Room Type: Suite
Room Size: 200 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Presidential Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Fruit, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Guest bathroom, Towels, Bathrobe, Bathtub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Private entrance, Trash cans, Air conditioning

Media & Technology

Game console, TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Coffee machine, Dining table, Kitchenette, Wine glasses, Kitchen

Outdoors

Balcony, Terrace

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Wardrobe or closet, Alarm clock, Walk-in closet

Accessibility

Upper floors accessible by elevator

Room Amenities

Drying rack for clothing, Feather pillow, Hypoallergenic pillow, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Honeymoon Suite - King Size Bed
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
Grand Honeymoon Suite - King Size Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Towels, Bathrobe, Bathtub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Drying rack for clothing, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Governor Suite - King Size Bed
Room Type: Suite
Room Size: 151 m2
1 King bed(s) Bed
Grand Governor Suite - King Size Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Towels, Bathrobe, Bathtub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Private entrance, Trash cans, Air conditioning

Media & Technology

Game console, TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Alarm clock

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Towels, Bathrobe, Bathtub, Spa tub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

View

Garden view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens, Alarm clock

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Lower sink, Entire unit wheelchair accessible, Raised toilet, Adapted bath, Roll-in shower, Upper floors accessible by elevator, Emergency cord in bathroom, Shower chair, Toilet with grab rails

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana
Room Type: Suite
Room Size: 77 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar, Chocolate/Cookies

Bathroom

Walk-in shower, Private bathroom, Toilet, Towels, Bathrobe, Bathtub, Bathtub or shower, Free toiletries, Conditioner, Toothbrush, Hairdryer, Shampoo, Body soap, Slippers, Shower cap, Toilet paper, Shower

General

Key card access, Iron, Laptop safe, Soundproof, Tile/Marble floor, Lockers, Smoke Alarm, Safe, Interconnecting room(s) available, Trash cans, Air conditioning

Media & Technology

TV, Flat-screen TV, Telephone, Streaming service (like Netflix), Radio, Cable channels

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Linens, Alarm clock

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Lower sink, Entire unit wheelchair accessible, Raised toilet, Adapted bath, Roll-in shower, Upper floors accessible by elevator, Emergency cord in bathroom, Shower chair, Toilet with grab rails

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels
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